Members of the Public Affairs Council frequently ask about the best strategies and tools to monitor online conversations and how to best respond to both positive and negative attention. PAC is bringing in the experts (yes me!) to answer these questions and divulge the best practices for listening and responding in the always-on, always-active world of the social web. Webinar: Monitoring Social Media October 6, 2011 2:00 – 3:00 pm EDT The Webinar will teach you how to monitor social media, (...)
