Hive Talkin'

This is How Bees Celebrate Social Media Day

Today, June 30, marks the second annual Social Media Day, and event created by the ever-popular Mashable. People are gathering all across the country in honor of this occasion. While happy hours and in-person gatherings are fun for some, we at Beekeeper like to put our own spin on #SMDayDC. Check out how the Beekeeper Bee celebrated today:

Built our hive of friends by pollinating our Twitter feed and Facebook page.


Checked out what was happening on Google Buzz. (We still don’t get it!)

We listened to our favorite Pandora station – Sting.


We tried – and failed – to get the coveted Swarm Badge by checking into the 9-1-9.

 

 

 


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Confessions of a Born-Again-Listener

Last month I attended the annual conference of the Association of Writers & Writing Programs, or AWP. (We writers are awesome with words; less so with acronyms.) The conference took place in Denver – a lovely city for sure, but really, I would have been thrilled to travel anywhere for it. When you are a freelance writer, any opportunity to get out of the house is exciting.

These days, any industry conference, retreat, or multi-day seminar is going to have at least one session on “Your Industry and Social Media.” Convention centers might even have this as a booking requirement. AWP was no different, and though I was only at the four-day conference for a day and a half, there were no shortage of panels for me to attend on how I can/should/would-be-crazy-not-to-use blogs, twitter, Facebook, etc. to promote my writing. Given that many of the attendees of this conference are graduate of MFA writing program that have not necessarily published a book, the mood at these panels was what I’d characterize as cautiously optimistic. The democratization of content distribution that the web offers is very appealing to unpublished writers, and in some ways, writers have leg up on others in professional eloquence. But the camp is split between the luddite/purists (what you’d call them depends on who you are talking to) – technophobes and those that fear distracting themselves from larger projects with things like Farmville and Words With Friends; and those that have gone full speed ahead with sophisticated websites, blogs, twitter accounts, Facebook fan pages, and foursquare check-ins at all the hottest literary spots in their city. 

After one of these panels, I turned to a friend — a guy about 30 years my senior who’d graduated from my MFA program the year before, and who I’ve gotten to know through a Facebook-based morning writing group — and asked if he was on Twitter. He said something that I thought was really interesting, the first original comment I’d heard about social media in ages. “I resisted Twitter for a long time,” he told me, “because I didn’t think I had anything to say. But then someone gave me this advice that you join Twitter at first just to listen, and when you do have something to say, you’ll already have people listening to you.”

The idea of “listening” on Twitter and Facebook (and any number of social media outlets) doesn’t get a lot of play. I feel like I read at least one article a week (online, natch) on the theme of oversharing, information overload, and virtual navel gazing. Like everyone else, I have friends with chronic SUS (Status Update Syndrome). But for every friend I’ve banished to “Hide” in my newsfeed, there are one or two others that I ignore (online!) because they never do anything, or share anything. My orientation towards social media, I realized, prioritized the consumption of personal utterance — and dismissed the non-sharers as the Facebook equivalent of prudes.

And yet, there are a lot of advantages — especially for individuals — to a more modest social media strategy. By listening more — and not putting out — new users can familiarize themselves with the customs and lingo of each realm without getting into the kinds of embarrassing SNAFUs that leave one feeling as if they’ve walked into the cafeteria on the first day of high school with toilet paper stuck to their shoes. Listeners also endear themselves to the prom queens and quarterbacks of their social media circles, which as we all know can pay nice returns when others see that you are attending their events and invited to join their causes. By not putting out, you also have the ability to craft a more deliberate online persona and platform that reflects the vibe you want others (friends, potential employers) to view for you. Finally, everyone loves a listener, and as my friend says, when you do have something to say — when, say, you’re ready to announce that book deal or start-up launch — you’ll have a solid infrastructure of good karma and friends that will happily rally behind your endeavor because you’ve already been listening to them.  

I joined Twitter when I got back from AWP; a month in, CLO_NYC has tweeted 20 times and has a modest number of followers (I can’t tell you how many because Twitter is currently experience a meltdown. That’s what we writers call irony!)  I’m crafting my Twitter persona to express my platform as a fashion and New York City culture writer, and only tweet when I have something to say on one of those topics. But interestingly, I’ve noticed that my understated approach to Twitter has caused me to be a little less reflexive in what I put out as my “real self” on Facebook. These days, I’m less inclined to blab about how hard I’m working on an essay in a status update. I still keep tabs on what my friends are putting out, but instead of writing my own comments, I’m using the “Like” button more, so they know I’m listening. For sure, these tools are great/effective/cheap/modern ways to get a message out. The thing is, I realized, I don’t have a message all of the time. Listening is a vital and edifying part of online media — as it is, of course, in real life. The pitfall of putting out is self-devaluing. So from now on, I’m saving myself. . . . for some special message.  

 


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EVENT: Intensive ‘Foursquare and Facebook for Advocacy’ Workshops

Beekeeper Group will be hosting two intensive workshops on May 26th. Each session will run for 2.5 hours and will be limited to 20 attendees only. By keeping each session small we can concentrate on the details of incorporating these important tactics into your advocacy programs. And yes, we do plan to get into the weeds here. We will walk you through each step of setting-up and managing your presences, reaching out to your supporters, buying advertising, determining and tracking your ROI, and most importantly, helping you find ways to get buy-in from your Board or your higher-ups.

If you have been asked to lead the social media charge at your organization, then these workshops are definitely for you!

You can find out more about each session below:

1. Strategic Uses of Foursquare and Other Location-Based Services for Advocacy and Public Affairs

2. Building Community with Facebook Pages

Hope to see you on the 26th.


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Experts Rate Top Tools for Politics and Advocacy

Last week, at the Politics Online Conference 2010, a panel of industry experts assessed some of the top online tools and platforms in terms of their effectiveness for politics and advocacy. The panel also delivered thoughts on the future viability of these platforms by rating them either as a ”FAIL – At Risk” (meaning the platform was potentially at risk), or “<3″ – [A.K.A the heart emoticon] (meaning the platform was likely to succeed or continue to succeed). As soon as we get the video of the panel we will post the discussion segments. But, in the meantime, here is a list of some of the tools and platforms and the overall rating from the panel:

First, the panelists:

  • Sana Glickfield – Beekeeper Group
  • David All – David All Group
  • Mark Drapeau – Microsoft
  • Frank Gruber – Shiny Heart Ventures

Ratings:

  • Facebook:        4 x ‘<3′   [Very Positive]
  • Twitter:            3 x ‘<3′, 1 x ‘Fail – At Risk’   [Strong But Some Risk]
  • MySpace:         4 x ‘Fail – At Risk’   [At Risk Unless in Music Scene or Districts with Low College Attendees]
  • UStream:         4 x ‘<3′   [Very Positive]
  • Ning:                3 x ‘Fail – At Risk’, 1 x ‘<3′   [Losing Ground but Revamp May Rejuvenate]
  • ChatRoulette4 x ‘<3′   [Very Positive]
  • Tumblr:            4 x ‘<3′   [Very Positive]
  • YouTube:         4 x ‘<3′   [Very Positive]
  • Del.icio.us:       3 x ‘Fail – At Risk’   [Diminishing Relevance and Utility]
  • Linkedin:          3 x ‘Fail – At Risk’, 1 x ‘<3′   [Useful Only as an Online Rolodex]
  • Location Based Services (FourSquare / Gowalla):          4 x ‘<3′   [Very Positive]
  • Email to Capitol Hill:    3 x ‘Fail – At Risk’, 1 x ‘<3′   [Less Effective But Still Valuable]
  • Farmville:         All panelists hoped it would be a ‘Fail – At Risk’ very soon!

Please feel free to add any other tools/platforms and your ratings in the comments section below.


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Check-In to Win

All of the fuss over Foursqare reminds me of three years ago when Twitter was starting to reach critical mass and altering the social media landscape.  In the advocacy community, the main question about Foursquare is the same one we were asking about Twitter back then:  How does this change the game for advocacy campaigns?

In terms of advancing social advocacy, Foursquare looks to have even more potential.  There are a number of important new capabilities that Foursquare ties together to bring new opportunities to the social media space that could be game changers for advocacy campaigns.

Location Based Check-Ins

The main feature of Foursquare is “checking-in” via mobile device at nearly any location (businesses, parks, restaurants, coffee shops, stadiums, schools, etc.).  This allows users to broadcast their location at any given moment.  Think of what this type of real-time location sharing could mean for DC Fly-ins, or an organization’s town hall meeting strategy.  Most importantly, privacy concerns are minimal because the application does not track a user’s movements automatically; it only reveals location when a user elects to “check-in.” 

Competition

While most coverage of Foursquare focuses on its’ social application of geolocation tools, it is also important to recognize the social media gaming aspect of the platform.  Users accumulate points and badges and try to become the “mayor” of locations by visiting most often.  Most advocacy campaigns to-date have been unable to incorporate gaming and competitive elements at the core of their efforts.  Foursquare may present an opportunity to change that. 

The current badge system is user recommended, but requires approval by Foursquare, meaning you can’t just set them up on your own, but just think of the possibilities.  You could try to set up special points and badges for visiting a combination of events (meetings, rallies, state/district Congressional Offices, town hall meetings, etc.).  Users would compete to earn badges that distinguish their activism and an organization could even offer incentives or prizes for reaching certain levels. 

Mobile Platform

One of the challenges of updating campaign related activity offline is that a computer (with an internet connection) is not usually convenient to lug around to meetings and events.  Current self-reporting tools ask advocates to update their activities when they return to their home or office.  Anyone who’s attempted to do this on a large scale knows that it’s a struggle and only a fraction of actual participants will remember to log in after the fact to report activities.

Foursquare is different.  It is almost entirely a mobile device focused platform, and almost everyone carries a mobile phone with them when they’re on the go.  A proper integration of Foursquare would allow activists to “check-in” and comment in real time.   They can also use other features of the platform to leave recommendations for future activists and tell them about other activities they can engage in nearby.

API and RSS Feeds

For organizations, one of the keys to making a platform like Foursquare work for advocacy campaigns is the ability to collect and aggregate activist data.  Foursquare looks to be up to the task by offering everything from a published API for programmers down to simple user based RSS feeds for those less technically inclined.  Even through use of just the RSS capabilities, organizations could aggregate all of the activities of their known activists in real time and feed that information to a database or even a widget or map on an advocacy website to demonstrate the momentum of an ongoing campaign.

To be fair, Twitter offers geolocation for Tweets and is also designed for updating by mobile device, so these capabilities are not unique to Foursquare.  But what is unique is that all activity and content on Foursquare is tied to specific locations.  Twitter is content centric and Foursquare is location centric.  As a tool to tie in to larger advocacy campaigns, the location centric aspect makes for a much more focused content and a cleaner integration with other advocacy efforts.

Also, don’t discount the social gaming feature.  In advocacy campaigns, especially timely events with group participation, the gaming aspect has a wealth of potential to help make motivated activists even more engaged.  The devil, as always, will be in the integration, but geolocation and social gaming look to be the emerging technologies that will drive the next generation of advocacy campaigns. 


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Location Awareness in Public Affairs? Using Foursquare for Advocacy Campaigns

I’ve been using the social networking tool Foursquare for about year, however it seems that it’s really started to take off over the past few months with people within my digital circle. People use Foursquare to “check-in” at various locations (coffee shops, restaurants, work, bars, etc.) and then share that information with their network of friends. It’s a great way to see what places your friends are frequenting and where they physically are at any given moment. To make things easy for users, Foursquare has developed a number of mobile applications that can be used with GPS-enabled smart phones that let people check-in at locations with only a few taps of their screen.  Users can also choose to have the check-in information syndicated with Facebook or Twitter to further increase the number of people who know where they are.

Where things get interesting is that other users can leave tips or suggestions for people who check-in at, or near, a location. For example, when I checked in at the Tryst coffee shop in the Adams Morgan neighborhood in Washington, a suggestion from a Foursquare friend encouraged me to “Check out the free billiards on Sundays at the Asylum Bar” – which is right next door to the Tryst coffee shop.

So…that got me thinking about how to use this geo-location awareness data for community-based issue advocacy purposes. As a simple experiment, I began to add advocacy suggestions to the Foursquare entries for “U.S. Capitol”, “The White House”, and each of the House and Senate office Buildings for my campaign to give the District of Columbia a vote in Congress. Now, when any one of my growing lists of friends checks in at the Rayburn House Office Building they get a suggestion from me to:

Go tell your Representative to support giving the people of the District of Columbia full voting representation in Congress. http://www.freeandequaldc.com

This gives people something they can do quickly when they are in the right frame of mind, which is a key factor in sparking grassroots action. I’ve already had a number of people comment that they’ve seen the message via Foursquare and a few actions show referring URLs of Foursquare.com. The numbers aren’t huge, but they demonstrate that the tactic works.

The use of location-based issue advocacy campaigns is only going to increase as the number of people who use networks like Foursquare continues to grow. It’s perfect for coordinating large-scale efforts aimed at point-of-purchase advocacy. Imagine checking-in at a Safeway and getting a message from an advocacy group urging you to boycott Smithfield products. Labor groups could target people who check-in at large retailers with messages about unfair labor practices, and then drive people to a toll free number. Don’t forget, these people already have their phone in their hands, so the conversion rate could be quite high.

The more the social grid knows about someone, the better issue advocacy campaigns can be targeted. It’s not quite like the movie “Minority Report” yet – but it’s getting closer!


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